Value Added Services

Individualized Customer Service

» Three sales teams focused on serving the unique needs of the markets and individual customers they serve

» Skilled, committed, experienced, and friendly individuals

» Our service philosophy is to first know and understand customer’s needs, and then respond to their unique needs

» Power of Yes Attitude! A "Yes we can" customer service culture where meeting your needs and offering solutions is at the core of our daily operations.

 

Vast Inventory & High Fill Rates

» 90,000 square feet of warehouse space stocked with over $8 million in electrical, utility and low voltage products

» Our vast inventory typically allows guaranteed short lead times, high fill rates and on-time deliveries

» A Radio Frequency Inventory Management System that delivers accurate and reliable material information, guarantees order accuracy, and customized bar coding

» Access to non-traditional electrical/data com products often reducing customer’s purchasing expenses, particularly offshore customers

» We also have consignment inventory for interested companies

 

Short Lead Times & Same Day Deliveries

» Large 25 vehicle truck fleet: trucks, flatbeds, tractor trailer and piggy-back ready vehicles

» 200-mile delivery radius of our facility from Jacksonville to Naples

» We accommodate special deliveries

» Local morning and afternoon deliveries available throughout the state (Call us or see the map enclosed for details)

» Afternoon deliveries are in route by noon – making deliveries before job-sites close

» Same day deliveries available for orders placed after 11:30 am

 

Service Desk & Emergency Services

» Counter Sales hours: Monday through Friday from 6 am – 5:30 pm and Saturdays 7:30 am – 11 am

» Emergency services available 24/7/365

» Will-Call services available

» MIS department experienced in the industry’s latest technologies

» Reliable backup for most critical applications

» In the event of an extended power outage, our propane generator will provide uninterrupted power to ensure that we continue to operate

» If a disaster should strike, Electric Supply’s fully documented Emergency Preparedness Plan will enhance our ability to provide seamless customer service

 

Additional Complementary Services

» Complimentary wire cutting

» Customized customer bar coding with customer part numbers

» Specialist on staff: Lighting & Gear Quotation Team, Low Voltage Specialist, Technical Specialist, Energy Manager, CEP certified sales staff

» Stock returns credited to your account within 48 hours

» Electronic Data Interchange (EDI) available

» On-line ordering and mobile app available for free