Value Added Services
Individualized Customer Service
» Three sales teams focused on serving the unique needs of the markets and individual customers they serve
» Skilled, committed, experienced, and friendly individuals
» Our service philosophy is to first know and understand customer’s needs, and then respond to their unique needs
» Power of Yes Attitude! A "Yes we can" customer service culture where meeting your needs and offering solutions is at the core of our daily operations.
Vast Inventory & High Fill Rates
» 90,000 square feet of warehouse space stocked with over $8 million in electrical, utility and low voltage products
» Our vast inventory typically allows guaranteed short lead times, high fill rates and on-time deliveries
» A Radio Frequency Inventory Management System that delivers accurate and reliable material information, guarantees order accuracy, and customized bar coding
» Access to non-traditional electrical/data com products often reducing customer’s purchasing expenses, particularly offshore customers
» We also have consignment inventory for interested companies
Short Lead Times & Same Day Deliveries
» Large 25 vehicle truck fleet: trucks, flatbeds, tractor trailer and piggy-back ready vehicles
» 200-mile delivery radius of our facility from Jacksonville to Naples
» We accommodate special deliveries
» Local morning and afternoon deliveries available throughout the state (Call us or see the map enclosed for details)
» Afternoon deliveries are in route by noon – making deliveries before job-sites close
» Same day deliveries available for orders placed after 11:30 am
Service Desk & Emergency Services
» Counter Sales hours: Monday through Friday from 6 am – 5:30 pm and Saturdays 7:30 am – 11 am
» Emergency services available 24/7/365
» Will-Call services available
» MIS department experienced in the industry’s latest technologies
» Reliable backup for most critical applications
» In the event of an extended power outage, our propane generator will provide uninterrupted power to ensure that we continue to operate
» If a disaster should strike, Electric Supply’s fully documented Emergency Preparedness Plan will enhance our ability to provide seamless customer service
Additional Complementary Services
» Complimentary wire cutting
» Customized customer bar coding with customer part numbers
» Specialist on staff: Lighting & Gear Quotation Team, Low Voltage Specialist, Technical Specialist, Energy Manager, CEP certified sales staff
» Stock returns credited to your account within 48 hours
» Electronic Data Interchange (EDI) available
» On-line ordering and mobile app available for free